Frequently Asked Questions

We offer an extensive range of beauty and wellness treatments: therapeutic massage, professional facials, eyelash extensions, and manicure & pedicure. Every treatment is tailored to your personal wishes.

Duration varies per service. A massage typically takes 60–90 minutes, a facial 45–60 minutes, eyelash extensions 90–120 minutes, and nail care 30–60 minutes. Check our treatments page for exact times.

This varies per treatment: massage benefits are noticeable for several days to a week, facials give instant results, eyelash extensions last 3–4 weeks, and a manicure 2–3 weeks. Regular treatments help maintain results longer.

For the best results we recommend: massage monthly for relaxation, facial every 4–6 weeks for healthy skin, lash fills every 3–4 weeks, and manicure every 2–3 weeks. We can create a personalised schedule for you.

For a facial: gently cleanse your skin. For massage: arrive 10–15 minutes early to relax. For eyelash extensions: come with clean, make-up free lashes. Avoid heavy make-up or oils before your appointment.

Aftercare differs per treatment. In general: avoid harsh products and intense heat for 24 hours. After each treatment we provide specific aftercare instructions to maintain your results as long as possible.

Absolutely! We exclusively use premium, professionally tested products suitable for all skin types, including sensitive skin. Let us know when booking if you have any particular sensitivities.

We use dermatologically tested products suitable for most skin types. Do you have specific allergies? Let us know when booking and we will find a suitable alternative for you.

Most treatments are safe during pregnancy. Massage is particularly beneficial for wellbeing, but we advise consulting your doctor first. Certain essential oils and products are avoided during pregnancy.

Yes! Through our website you can directly schedule an appointment using our online booking system. Need personal assistance? Call us at +599 955 180374.

We ask you to cancel at least 24 hours in advance. Late cancellations may incur a fee. We understand unexpected situations arise — please contact us as soon as possible if you need to reschedule.

Yes! We have attractive package deals and a loyalty programme that lets you save on regular treatments. Ask about it when booking your appointment.