
Privacy Policy
At Beauty Balance & Care, we believe that trust is the foundation of great relationships with our clients. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and book appointments with us. We're committed to being transparent about your data and ensuring it's handled with care and respect.
1. Information We Collect
We collect information that helps us serve you better and manage your appointments. Here's what we gather:
Personal Information
When you book an appointment or contact us, you may provide: name, email address, phone number, date of birth, and information about your skin type or treatment preferences.
Health-Related Information
For your safety, we ask about allergies, skin sensitivities, and medical conditions that may affect treatments. This information helps us customize your experience.
Website Usage Information
We collect information about how you interact with our website, including pages visited, time spent, browser type, and IP address, to improve your experience.
Cookies & Tracking
We use cookies and similar technologies to remember your preferences and improve website functionality. You can control cookie settings in your browser.
2. How We Use Your Information
We use your information only for legitimate purposes:
- Scheduling and managing your appointments
- Sending appointment reminders and confirmations
- Providing personalized service recommendations
- Communicating special offers and promotions (if you opt in)
- Improving our website, services, and customer experience
- Complying with legal requirements in Curacao
- Preventing fraud or unauthorized access
3. Data Protection & Security
Your data is precious to us. We implement industry-standard security measures including encrypted connections, secure servers, and restricted access to protect your personal information from unauthorized access, alteration, or theft. However, no online system is completely risk-free, so we encourage you to use strong passwords and notify us immediately if you suspect any unauthorized access.
4. Who We Share Your Information With
We do not sell or rent your personal information to third parties. We only share your data when necessary:
- With booking systems to schedule your appointments
- With payment processors to process transactions securely
- With legal authorities if required by law in Curacao
- With trusted service providers who sign confidentiality agreements
5. Your Privacy Rights
You have the right to control your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct any inaccurate information
- Deletion: Request removal of your data (subject to legal requirements)
- Marketing Opt-Out: Unsubscribe from promotional emails at any time
To exercise any of these rights, simply contact us using the details below.
6. Retention of Information
We keep your personal information for as long as necessary to provide our services and fulfill our legal obligations. Appointment records are typically retained for 2 years for business purposes, unless you request deletion sooner.
7. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a minor, we will delete it promptly.
8. Updates to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We'll notify you of any significant changes via email or by posting a notice on our website. Your continued use of our services after updates means you accept the revised policy.
9. Get in Touch
Questions about your privacy? We're here to help. Contact us anytime:
Email: info@beautybalancecare.com
Phone: +599 9 563 0374
Visit Us: Kaya Max Henriquez #13, Willemstad, Curacao
Last updated: September 2, 2026